I got something similar, but quite the same as Jingxan:
Noteably, I still had
$$u = \phi (x+ct) , x> ct $$
On the region $ 0<x<ct $ , we get from the boundary condition:
$$ 0 = \Theta '(ct) + \Psi' (-ct) + \alpha (\Theta(ct) + \Psi(-ct)) $$
Apply that $ x = -ct $, and this prompts for me to rearrange and treat each side as an ODE:
$$ \Psi'(x) + \alpha \Psi(x) = -(\Theta'(-x) + \alpha \Theta(-x)) $$
$$ (e^{\alpha x} \Psi(x) ) ' = -(\Theta'(-x) + \alpha \Theta(-x)) $$
And, critically:
$$ e^{\alpha x} \Psi(x)) = \Theta(-x) + \alpha \int_{0}^{-x} \Theta(x')dx' + c $$
$$\Psi(x) = e^{-\alpha x}(\Theta(-x) + \alpha \int_{0}^{-x} \Theta(x')dx' + c $$
Leading to: (note $\Theta = \phi$ in this problem)
$$ u (x,t) = \phi(x+ct) + e^{\alpha (ct-x)}(\phi(ct-x) + \alpha \int_{0}^{ct-x} \Theta(x')dx' + k )$$
Examining part b: $ \phi(x) = e^{ikx} $ :
$$ u(x,t) = e^{ik(x+ct)} + e^{\alpha( ct - x)}( e^{ik(ct-x)} + \alpha \int_{0}^{ct-x} e^{ikx'}dx' + c) $$
$$ u(x,t) = e^{ik(x+ct)} + e^{\alpha( ct - x)}( e^{ik(ct-x)} + \alpha (\frac{e^{ik(ct-x)} - 1}{ik} + c) $$
Which can be expanded into sines and cosines:
$$ u(x,t) = cosk(x+ct) + i sink(x+ct) + e^{\alpha} cos(k(ct-x)) + \alpha e^{\alpha}(\frac{cosk(ct-x) + isink(ct-x) - c}{ik}) $$
A few notes:
I share the same concerns as George about the $-2\alpha\phi(-s) $, and I'm not quite sure if my above solution is correct. What I do know about part b is that we are probably expected to take the mess of sines and cosines we get, and rearrange them into some form of $ sin( a \pm b) $ or $cos(a \pm b) $ or we could maybe break it into $Re$ and $Im$ components?